Contact information

Contact Information

Last updated: 18 June 2026

For questions about online orders, products, delivery, returns, refunds, or general enquiries, you can contact Casazú using the details below.

Business name

Casazú Café LLC

Store address

Shop 08, Azizi Riviera 15
Meydan, Dubai
United Arab Emirates

Website

casazu.ae

Email

hello@casazu.ae

Phone / WhatsApp

+971 54 464 3515

Customer support hours

Daily, 10:00 AM – 17:00 PM UAE time

Order enquiries

For order-related enquiries, please include your order number, full name, contact number, and a brief description of the issue.

Returns, refunds, and delivery issues

For damaged, defective, incorrect, incomplete, or delayed orders, please contact us as soon as possible with:

  • Your order number

  • A clear description of the issue

  • Photos of the product, packaging, and shipping label, where relevant

Returns and refunds are handled according to our Return & Refund Policy.

Legal and business enquiries

For legal, consumer, or business-related enquiries, contact:

Casazú Café LLC
hello@casazu.ae
Shop 08, Azizi Riviera 15
Meydan, Dubai
United Arab Emirates